Approach

Develop Coaching and Leadership Skills that Create Reliable Outcomes and the BestPlaces to Work

At Heads-Up Performance, we believe results and thriving workplaces go hand in hand. We equip leaders and teams to build high-reliabilitycultures where commitments are honored,people are engaged, and results are achieved with greater ease — not burnout.

Two Pathways to Work With Us

Every leader and organization has a different starting point. Some begin with individuallearning and structured programs. Others dive straight into customized coaching, team interventions, or long-term partnerships. Both paths are grounded in our Commitment Management Method™ and the 5C Culture™ framework.

Pathway 1: Programs & Certifications

From Self-Study to Certification

Many leaders start here: exploring Commitment Management™and the 5Cs through self-study or immersive programs before bringing it deeper into their organization. Each step ispractical, interactive, and designed to build capacity.

A typical progression looks like this:

Book + Online Course (Self-Study): Begin with Who Will Do What By When? and our online modules. Learn the foundations of Commitment Management at your own pace.
Live 3-Day 5C Leadership Experience ($497): An interactive, experiential workshop(2 hours per day across 3 days) to apply the 5Cs in real time. Includes optional daily Q&A.
Commitment Management Coach Certification (30 hours): Build coaching mastery in the 5C framework and learn to systematically develop others.
Commitment Management Coach Certification (75 hours): Advanced training to become a certified coach and culture architect, prepared to lead culture change at scale.

Pathway 2: Custom Engagements

From 1:1 Coaching to 4-Year Partnerships

Other leaders jump straight into culture-level work. We meet you where you are — from targeted coaching to full-scale transformation.

Explore Custom Engagements

A typical progression looks like this:

Executive or Team Coaching (packs of 6 sessions): Focused coaching forindividualleaders or intact teams to address challenges, strengthen accountability,and build leadership capacity.
Strategic Team Engagements (4 hours to 2 days): Facilitate alignment on shareddesired outcomes, generate buy-in, and set the foundation for ongoing engagement.
Short-Term Partnerships(1–3months): Build alignment across leadership teamsand kickstart new ways of working.
Medium-Term Partnerships(6–12months): Embed accountability, trust, andcoaching practices across departments.
Long-Term Partnerships(1–4years): Transform the culture into a high-reliabilitysystem of leadership, trust, and sustainable results.

The Commitment Management Method™

At the heart of everything we do is the Commitment Management Method™ — a provensystem that shifts organizations from compliance to commitment. Leaders learn to manage commitments, not people, so accountability, trust, and results become thenatural way of working.

The 5C Culture™ Framework

Our method comes to life through the 5C Culture™, five essential disciplines that drivereliable performance without burnout:

Composure – Lead with clarity and presence, even under pressure.
Commitment – Build reliability by keeping your word and Closing the Loop™.
Coaching – Develop others systematically so leadership spreads across the organization.
Change – Adapt with agility and embed practices that stick.
Co-Creation – Partner with people (and AI) to innovate, solve problems, and shape the future.

Outcomes You Can Expect

When we partner with leaders and organizations, they consistently experience:

Reliable, sustainable results — without burning people out.
Trust and accountability embedded across teams.
Leaders developing leaders — cascading skills across the organization.
Workplaces people are proud of — truly the best places to work.

Why Clients Trust Us

For more than a decade, Heads-Up Performance has helped leaders in government, healthcare, and Fortune 500 companies transform their cultures. Our ICF-credentialed coaches meet the highest international standards, and every engagement is designed to create measurable impact you can track

Take Your Next Step

Are you ready to build reliable outcomes and the best place to work? Here’s how to begin:

Join our Free FridayLeadership Hour — a weekly space to experience presence-based leadership.
Download our book, Who Will Do What By When? — your roadmap to leadingthrough commitments.
Register for the 3-Day 5C Leadership Experience ($497) — an immersiveintroduction to the 5Cs.
Explore Certification (30 & 75 hours) — become a certified CommitmentManagement™ Coach and lead culture change at scale.